The platform.
Scheduling, billing verification, and invoice audit — built as one system.
Transport Control
Unit clerk, charge nurse, physician, and the receiving organization notified simultaneously
Escort confirmed before transport approval
Auto-reminders at 24hr, 2hr, and 30min
Full audit trail — names, timestamps, status
No duplicate entry — pulls directly from your EMR
Sunrise Care Center
Transports
Sunrise Care Center — Today
+ Add transport
ID
Time
Destination
Type
Confirmation
TR-1
08:30
Radiology
Wheelchair
Confirmed
TR-2
10:15
MRI Suite
Stretcher
Confirmed
TR-3
11:00
Physical Therapy
Ambulatory
Cancelled
TR-4
14:30
Surgery Dept
Stretcher
Confirmed
Billing Verification
Real-time coverage lookup via your EMR
Medicare, Medicaid, managed care auth confirmed pre-dispatch
Family-pay: payment link sent before dispatch
Monthly billing summary by payer and transport type
Sunrise Care Center
Billing Verification
Pre-dispatch eligibility check
Dorothy Williams
● Live
Medicare Part A✓ Verified
Transport Authorization✓ Active
Prior Auth Required▲ Required
Coverage TypeNon-Emergency BLS
⚠ Transport on hold — auth required before dispatch
Audit & Recovery
Invoice auto-matched to transport record on submission
Mileage verified via Google Maps vs. billed distance
Unauthorized wait charges and service upgrades flagged
Recovery dashboard by vendor
CMS-ready export for surveys and inspections
Sunrise Care Center
Invoice Auditing
Auto-reconciled against transport record
Invoice AMR-4821
DISPUTE
Mileage — 47 mi billed31 mi actual ▲
Wait time — 90 min billed30 min auth ▲
Service level — ALS billedBLS ordered !
Destination✓ Verified
Dispute & hold payment
-$1,840
Preview the portal.
Built for every role in the facility.
One system. Every staff member has the view they need.
Platform Overview
Not one building. The whole network.
Workflow
Five steps. Fully automated.
01
Transport entered
Entered once. Becomes a structured record immediately.
02
All parties notified
All parties notified simultaneously. Escort requirements travel with the record.
03
Coverage verified pre-dispatch
Medicare, Medicaid, and managed care checked before dispatch.
04
Transport tracked end to end
Status updates to facility, receiving team, and family — no calls required.
05
Invoice audited against the record
What was ordered vs. what was billed — reconciled automatically.
Role-Based Use Cases
Built for each role.
Coordination
Schedulers & unit clerks
One queue. What's pending, confirmed, and needs attention — at a glance.
Transport queue at a glance
Escort alerts before departure
One-tap confirmation
Clinical Oversight
Charge nurses & care coordinators
Live view of every patient transport today, clinical context intact.
Visibility into all pending transports
Auth and coverage status upfront
Return-trip tracking
Financial Oversight
Administrators & operations leaders
Cost, vendor performance, and audit recovery — by facility or network.
Monthly cost and recovery report
Vendor performance benchmarked network-wide
Audit-ready documentation
Logistics
Transport & vendor partners
One structured feed of confirmed transport requests.
One format for every request
Confirmations and status in one place
Performance data for rate negotiations
Cross-Environment Benefits
What changes.
Full visibility
Every party sees the same status in real time.
One workflow
One workflow. No re-entry.
Billing accuracy
Every invoice reconciled against the scheduled record.
Network performance data
Vendor performance visible across every facility.
Where It Runs
Where it runs
Skilled nursing
Assisted living
Post-acute networks
Home health
Hospital discharge
Transport partners